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Cookie Policy

Last Updated: September 11, 2026

This document explains how h2m uses cookies and similar technologies to provide a secure and personalized experience for our users in Malaysia.

What Are Cookies?

Cookies are small text files that websites place on your computer or mobile device when you visit them. They act as a memory for the site, allowing it to remember your preferences, login status, and other specific details about your visit. Along with cookies, we may use similar technologies such as local storage (which stores data directly in your browser for longer periods) and tracking pixels (tiny, invisible images that notify us when a page or email has been opened).

For a platform like h2m, these technologies are essential for security and usability. Without them, you would be required to log in every time you navigated to a new page, and the site would not be able to remember your preferred language or regional settings. They help us ensure that your interaction with the game lobby and account management tools is fluid and secure.

Types of Cookies We Use

We categorize our cookies based on their purpose. Some are vital for the website to function, while others are used to enhance your experience or help us understand how the site is used.

If you choose to decline optional cookies, the core functions of the site will remain available, although some personalized features may be disabled.

How We Use Cookies

Account Authentication

We use cookies to verify your identity and maintain your active session, ensuring you don't have to re-enter your credentials on every page.

Preference Management

Cookies store your settings, such as the display of MYR balances, ensuring a consistent visual experience across your visits.

Fraud Prevention

We utilize tracking technologies to detect multi-account creation and identify suspicious patterns to protect the integrity of the platform.

Site Optimization

By measuring which sections of the game lobby are most popular, we can improve the user interface for all players.

Relevant Offers

Cookies allow us to display promotions that align with your gaming habits rather than showing generic content.

Third-Party Cookies

Some of the cookies used on our platform are placed by external service providers. These partners help h2m provide advanced functionality that we cannot manage alone. This includes analytics providers who track traffic, advertising networks that manage placements, and specialized security firms that assist in fraud prevention and payment verification.

Because these cookies are managed by third parties, we do not have direct control over them. Each of these providers maintains its own independent privacy and cookie policy. We encourage you to review the policies of any third-party service you interact with while using our site.

How to Manage or Disable Cookies

You have full control over the cookies stored on your device. Most modern browsers allow you to block or delete cookies through their settings menu.

Google Chrome Settings > Privacy and security > Third-party cookies
Safari Settings > Safari > Advanced > Website Data
Mozilla Firefox Settings > Privacy & Security > Cookies and Site Data
Microsoft Edge Settings > Cookies and site permissions > Manage and delete cookies and site data

You may also use "Incognito" or "Private" browsing modes. In these modes, your browser will delete most cookies automatically once the window is closed. However, this does not prevent the site from seeing your current session activity.

Important Notice: Blocking all cookies, including essential ones, will significantly degrade your experience. You will be unable to login to your account, and processes like MYR deposits will not function correctly.

Cookie Consent & Your Choices

Your consent is primarily managed through your browser settings as detailed above. In instances where h2m presents a cookie notification, you can interact with that notice to set your preferences. If you wish to change these settings later, the most reliable method is to clear your browser cache and cookies, which will reset all preferences.

Regarding your data, you may have rights to access, correct, or request the deletion of your information where provided by applicable laws in Malaysia. For comprehensive information on how we handle your legal rights and account data, please refer to our Terms & Conditions.

Updates to This Cookie Policy

We may periodically update this policy to reflect changes in technology or legal requirements. When updates occur, we will revise the "Last Updated" date at the top of this page. We recommend reviewing this section occasionally to stay informed about how we handle your data. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

Contact Information

If you have any questions regarding our use of cookies or wish to request further clarification, please reach out to our customer support team via our support center or contact the official support email address listed in the website footer.

Please gamble responsibly. Users must be 21+ to access our services. Visit our Responsible Gaming page for help and tools.